Dispatcher FAQs

Frequently asked questions for dispatch users

Trips
Trips have 4 required parts: A truck A trailer A driver 1 or more loads Think of trips as everything a driver does between picking up a shipment a...
Tue, 29 Sep, 2020 at 12:48 PM
Loads
Loads are cargo that your trucking company has been hired to transport.  They require a Payor, a Shipper, and a Consignee.   Other fields required are: L...
Tue, 29 Sep, 2020 at 12:46 PM
Assets
Assets are trucks and trailers that your company will dispatch onto Trips.  For instructions on how to get started click here. Note: You need to first ...
Fri, 31 Jul, 2020 at 4:27 PM
Trucks
Trucks have to be assigned a Driver and hooked to a Trailer in order to be dispatched onto Trips. For instructions on how to add a truck click here. Tru...
Fri, 31 Jul, 2020 at 4:56 PM
Trailers
Trailers are an asset that must be hooked to a truck (with an assigned driver) in order to be dispatched.  Click here for instructions on how to add a Trail...
Fri, 31 Jul, 2020 at 4:57 PM
Adding a load to currently dispatched trip.
What if you've found a Load that will also fit on the trailer of a Trip you've already dispatched?  No problem, you do not have to undispatch the...
Fri, 31 Jul, 2020 at 3:09 PM